Shipping policy

MINDOCEANS — SHIPPING POLICY

Last updated: August 2026

PROCESSING TIME

Orders are processed within 3–5 business days of payment confirmation. During pre-order periods, processing and dispatch will occur once the product is available. The expected timeframe will be communicated clearly before you place your order.

SHIPPING RATES

Standard shipping is included for orders delivered within the contiguous United States. Shipping costs for Alaska, Hawaii, US territories, and international destinations will be calculated and displayed clearly before checkout is completed.

DELIVERY TIMEFRAMES

All delivery timeframes are estimates only and are not guaranteed. Once your order has been dispatched, delivery is handled by the carrier. MindOceans is not responsible for delays caused by the carrier, customs processing, weather, or any other circumstances outside our control.

RISK OF LOSS

Once your order is transferred to the carrier, risk of loss passes to you. MindOceans is not liable for packages lost, stolen, or delayed in transit. If your package is lost in transit, please contact the carrier directly using your tracking information. If you require further assistance, contact us through the support form on our website.

TRACKING

A tracking number will be provided by email once your order has been dispatched.

CONTACT

For shipping enquiries, use the support form on our website at mindoceans.com.